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Q: Is ARO a Nationally Registered Company?

Yes. Our NTIS number is 40056

Q: Is ARO a Registered Training Provider (RTO)?

Yes. Our NTIS number is 40056

Q: How does ARO invoice my fees, are they tax deductible?

ARO invoices throughout the program on a monthly basis and students pay using the Ezidebit system. Full fees are not required up front.

Training fees are sometimes tax deductible. There is a lot more flexibility in paying for courses yourself, so speak with your tax accountant & you might be surprised how much you could claim back on your tax as professional development costs. see more information on our course costs page.

Q: Is ARO a “WorkReady” provider?

Yes, ARO is approved to be a “WorkReady” provider. So students eligible under the “WorkReady” eligibility criteria will be able to access subsidized training (

Q: Is ARO part of the Australian Qualifications Framework (AQF)?


Q: What does RTO/AQF Mean?

Nationally recognised training means that:

  • The training organisation has demonstrated that it meets national standards
  • Your qualification is part of the Australian Qualifications Framework (AQF)
  • You can be confident about the quality of your training.
  • You can check if a training organisation is registered and your course is nationally recognised on the National Training Information Service
  • It is in your interest to make sure that your training efforts result in a recognised, widely useful qualification.
Q: Does ARO Educational Services have a code of practice?

Yes we do. As a registered training organisation this is very important to us and our students. If you would like to see it click here.

Q: What Questions should I ask my Training Provider?

Training is an investment of your time and money, so before you enroll in any course, ask these important questions:

  • Is the training nationally accredited ?
  • Will the qualification get you the job you want or help you in your desired career?
  • How will the training be delivered and assessed?
  • Do they provide student support services? What are they?
  • Will your training provider recognise any relevant skills or knowledge you have already gained?
  • What is the process for Recognition of Prior Learning?
  • How much does the course cost?
  • Are there any other fees or charges?
  • What is their refund policy, should you change your mind?
  • If you are required to pay your fees in full and in advance?
  • How will your money be protected should the training provider go out of business?
  • Before you enrol and pay your fees, be fully aware of your rights and responsibilities.
  • If you are a school student, discuss your training plans with your teachers and parents.
Q: What is Recognition of Prior Learning ?

Recognition of Prior Learning is the formal recognition of what clients have already learned from:

  • life experiences
  • work experiences and
  • and from any formal or informal training
  • and measures it against the course competency standards
  • Recognition of Prior Learning can be arranged upon enquiry to any of our accredited courses.
  • Recognition of Prior Learning can be achieved through a formal assessment
  • The assessor will want to see evidence of your competency. The evidence that should be collected and presented for assessment includes:
  • Verification by your workplace evaluator
  • Information about your work experience
  • Details about relevant training programmes and/or workbooks you have completed
  • References, awards and commendations
  • Other evidence such as photographs or examples of works
  • Observation of work preformed.
Q: What is Credit Transfer?

Credit transfer is the process where the granting of status or credit by an institution or training organisation to students for modules (subjects) or units of competency completed at the same or another institution or training organisation. Once you have completed your course with ARO Educational Services you are eligible to apply for credit transfer to tertiary and training institutions. ARO Educational Services has a list of relevant institutions that have credit transfer programmes. Clients will need to apply to specific institutions for credit transfer.

Q: How are the courses are delivered?

The courses are generally delivered with the trainer working with one student at a time off-the job. The trainer will visit the student at their place of work on an agreed time and date and using a mixture of theory and practical sessions deliver the course . Students are provided with training manuals for each unit, which includes all materials used in the training sessions, assessment materials (other than tests) and reference materials.