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BSB30415 – Certificate III in Business Administration

What is the course about?

This certificate is designed to give the student a broad set of skills but with more focus on the day to day functions behind running a business. It differs from Certificate III in Business (BSB30415) with more emphasis on the financial aspects of running a business.


What is it going to do for me?

This qualification will expand your knowledge and skills and hence your employability in this field. Depending on the subject chosen, you will be able to:

  • Develop essential computer skills
  • Write simple documents
  • Work with spread sheets
  • Designing a database
  • Develop your customer services skills
  • Keep financial records


How long is it going to take?

The course length is 18 months. But this can be shortened depending on your current skills which can go towards recognition of prior learning (RPL).


How is the qualification delivered?

If you are currently employed in an administration position, training can be delivered through a “Traineeship”. The trainers come to your workplace & use your practical work experience combined with on-line training material to help you achieve your certificate. Please note for this course you will need access to a computer and the internet.


What does the course contain?

  • 13 units in total to complete qualification
  • 2 core units
  • 7 units must be selected from Group A
  • 4 elective units may be selected from Group A or B, or any currently endorsed training package or accredited course at the same qualification level
  • 2 elective units may be selected from a certificate II or certificate IV qualification



BSBWHS201 Contribute to health and safety of self and others
BSBITU307 Develop keyboarding skills and accuracy


BSBITU306 Design and Produce business documents
BSBITU304 Produce spreadsheets
BSBWRT301 Write simple documents
BSBITU309 Produce desktop published documents
BSBITU303 Design and Produce text documents
BSBITU302 Create electronic presentations
BSBADM307 Organise schedules
BSBFIA302 Process payroll
BSBFIA303 Process accounts payable and receivable
BSBFIA304 Maintain a general ledger


BSBADM302 Produce texts from notes
BSBADM303 Produce texts from audio transcription
BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBINM301 Organise workplace information
BSBINM302 Utilise a knowledge management system
BSBINM303 Handle receipt and despatch information
BSBINN201 Contribute to workplace innovation
BSBIPR301 Comply with organisational requirements for protection and use of intellectual property
BSBITU301 Create and use databases
BSBITU305 Conduct online transactions
BSBPRO301 Recommend products and services
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR204 Use business technology
BSBWOR301 Organise personal work priorities and development
BSBWOR302 Work effectively as an off-site worker
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements


Enquire Now

We're more than happy to help you select a course you're interested in, or to answer any enquiries you may have.

For general enquiries, please direct your emails to or phone 08 8339 1066

Horticultural , Arboriculture & Business


ARO is a registered training organisation #40056.


I have used ARO Educational Services for the last 3 years and from a small business owner I can only say how professional, helpful and patient they have been is assisting with training our staff over this time.

Over 11 years experience with ARO from apprenticeship to Advanced Diploma. They gave all possible guidance & help. Their trainers were always readily accessible and the course was made to fit around my work. My study with ARO has been invaluable to my career.

Barri Thomas, Hillside Herbs

As an employer it was easy and seamless to get ARO on board to train my employees. I would be happy to recommend ARO.

Llew Rushton, VIP franchisee

Great trainers & training. Useful material that is helpful & practical for my work. Great communication.

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